NEIGHBORHOOD HELP DESK SUPPORT

HARDWARE SUPPORT

• PC Selection, installation and setup
• PC hardware repair and upgrades
• Printer installation
• Digital camera help and seut up
• Help creating CD's
• CD-RW help zipping and unzipping files
• Internet and e-mail access configuration

SOFTWARE SUPPORT

• Email Installation and support
• Instant Messenger Virus protection
• Virus removal/virus update
• Microsofort Office Suite tutorials
• How to buy a domain name

INTERNET SERVICES AND SUPPORT

• How to make the internet safe for kids
• web browsers
• Downloading files
• Internet connectivity Basic training onthe interenet
• Internet Firewalls
• Web Design
• Wireless network

DOCUMENT MANAGEMENT AND IMAGING SOLUTIONS

• Workflow analysis
• Re-engineering
• Document control and imaging

VIDEO-TELECONFERENCING CONSULTING

• Efficiently utilize VTC in your organization
• Design and integrate VTC within your organization
• Provide you with case studies of the benefits of VTC
• Provide cost and benefit anlysis on various VTC offerings